You have questions and we have answers



When will you ship my meat and when will I receive it?

We pride ourselves on the freshest delivery possible, to ensure you receive your box within 3 days of shipment we only ship on Mondays, Tuesdays, and Wednesdays. If your order will not arrive within a 3 day window, we will hold the order until the following Monday. We do not want your beautiful meat sitting in a warehouse over the weekend. All orders placed Wednesday through Sunday will be shipped the following Monday, Tuesday OR Wednesday. Once shipped, orders take anywhere from 1 to 3 days to arrive depending on your location. If you have any further shipping questions please contact us at 833-MP MEATS (833-676-3287).

Can I pickup my Provisions instead of shipping it?

Sure can!
Place your order online and select for pickup. You will get a email when the order is ready and can pick it up at MPHQ at: 5000 Varsity Dr, IL 60532.

Can I just stop by MPHQ and shop?

MPHQ is a warehouse/fulfillment only and we do not have a storefront. If you would like to pick up a custom order, call us at 833-676-3287 and we’ll tell you when it’s ready for pick up!

I need to speak to a live human on the phone, can I call you to chat?

Of course, we are available to speak live from 8-4pm CST Monday-Friday at 833-676-3287. If we’re busy, please leave a message after the beep and we’ll get right back to you!

Does Jeff answer the phone or is he ever at the MPHQ to hand deliver my pickup order?

Hi, this is Jeff and when I am not filming I am at MPHQ, so you never know when you just might see me!

If I order a 3 pack or 6 pack of Craft Giardiniera and/or Rubs as well as a Meat Box or Sandwich Kit, will it arrive at the same time?

The Giardiniera and Rubs will arrive in a second shipment very close to when you receive your perishable Meat Box or Sandwich kit.

Where do you source your Beef from?

All of our beef is Certified Angus Beef ®️. The Certified Angus Beef ®️ brand is the best Angus brand available. It's a cut above USDA Prime, Choice and Select. Ten quality standards — including abundant marbling, ensure every bite is exceptionally flavorful, incredibly tender and naturally juicy.

Is your beef Grass-fed?

Yes! All of our beef is Certified Angus Beef that is pasture-raised, grass-fed, grain finished and humanely-handled.

Do you sell gift cards?

Yes we do! Click here.

Do you ship to Canada?

Not yet, but we are working on it. Send us a note and if there is something we can do, we will try our best to do it.

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